Customer Service

Your Family Will Have Peace of Mind Knowing That the Furniture And Bedding Sold At Valeri Furniture Is Backed With A Free Manufacture Warranty Valeri Furniture In-house Customer Service Team and Technicians Make Utilizing Your Manufacture Warranty Easy Parts and Labor Are Free Simply Bring the Defective Item into Our Service Center for Repair or a Technician Can Make Necessary Repairs In your Home*

Please Call 1.920.827.4715

(If Applicable/Space Permitting) * (In home service will incur a Convenience Service Charge After the first year)*


Warranty Coverage

Cushions- EXCLUSIVE Lifetime Cushion Guarantee

Frames- Limited Lifetime May Vary By Manufacture

Springs- Varies By Manufacture

Fabric- One Year Industry Standard or Lifetime with Extended Fabric Warranty Purchase

Leather- One Year Industry Standard or Ten Years with Extended Leather Warranty Purchase

Bedding- Varies by Manufacture Prorated and Non Prorated 1-20 years

Requesting Warranty Service: CALL (920) 882-0808 Ext 3

Please Provide Name; Address; Phone Number; Invoice Number; Description


The Following Are Not Covered Under Manufacture Warranty or May Void Warranty

  • Defects Incurred From Spills, Abuse, Misuse, Negligence, or Accidents
  • Failure of Finish Resulting From Heat Marks, Liquid Damage
  • Wear Ability, Fabric Fading, Wrinkling, Tears, Rips, Punctures, Peeling/Bubbling, Burns, Button Popping, and Seams, Shrinking, Heavy Soiling or Abuse
  • Normal Wear And Tear
  • Absorption of Body Oils, Perspiration Or Bodily Fluids, Blood, Stains Or Damage From Any Type Of Animal
  • The Use of This Product For Rental, Commercial, Business Or Institutions
  • Any Product That Was Sold AS-IS
  • In home service calls outside our service area


Worry Free Service If Something Goes Wrong That Is Not Covered Under Warranty Our In House Technicians Can Provide the Necessary Repairs