Customer Service

Your Family Will Have Peace of Mind Knowing That the Furniture And Bedding Sold At Valeri Furniture Is Backed With A Free Manufacture Warranty Valeri Furniture In-house Customer Service Team and Technicians Make Utilizing Your Manufacture Warranty Easy Parts and Labor Are Free Simply Bring the Defective Item into Our Service Center for Repair or a Technician Can Make Necessary Repairs In your Home*

Please Call 1.920.827.4715

(If Applicable/Space Permitting) * (In home service will incur a Convenience Service Charge After the first year)*

 

Warranty Coverage

Cushions- EXCLUSIVE Lifetime Cushion Guarantee

Frames- Limited Lifetime May Vary By Manufacture

Springs- Varies By Manufacture

Fabric- One Year Industry Standard or Lifetime with Extended Fabric Warranty Purchase

Leather- One Year Industry Standard or Ten Years with Extended Leather Warranty Purchase

Bedding- Varies by Manufacture Prorated and Non Prorated 1-20 years

Requesting Warranty Service: CALL (920) 882-0808 Ext 3

Please Provide Name; Address; Phone Number; Invoice Number; Description

 

The Following Are Not Covered Under Manufacture Warranty or May Void Warranty

  • Defects Incurred From Spills, Abuse, Misuse, Negligence, or Accidents
  • Failure of Finish Resulting From Heat Marks, Liquid Damage
  • Wear Ability, Fabric Fading, Wrinkling, Tears, Rips, Punctures, Peeling/Bubbling, Burns, Button Popping, and Seams, Shrinking, Heavy Soiling or Abuse
  • Normal Wear And Tear
  • Absorption of Body Oils, Perspiration Or Bodily Fluids, Blood, Stains Or Damage From Any Type Of Animal
  • The Use of This Product For Rental, Commercial, Business Or Institutions
  • Any Product That Was Sold AS-IS
  • In home service calls outside our service area

 

Worry Free Service If Something Goes Wrong That Is Not Covered Under Warranty Our In House Technicians Can Provide the Necessary Repairs

(SERVICE CHARGES WILL APPLY)